Why is digital transformation failing to deliver on its promises? Simon Kent explains how to break the misconceptions of digital transformation and move ahead in a positive direction.
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Digital transformation is only possible for organisations which have reached a certain level of IT maturity. Simon Kent assesses how advanced your business currently is and why organisations must think like...
Discussions about digital transformation invariably focus on the latent power of technology. But these conversations avoid the obvious elephant in the room which is destroying our dreams of digital transformation. ...
“We are very proud to say that we have signed a partner agreement with Sollertis covering the UK market. Thanks to an increased focus and more partners, ComAround is helping...
Business and IT alignment was once presented as the method for breaking the introverted, silo structure which stops IT from delivering business value. There is a fundamental flaw in the alignment model that is...
Digital transformation can be daunting. Simon Kent says that by starting small, IT leaders can deliver short-term wins which lead to long-term cultural change.
Today is #BRMDay, the internationally recognised day that celebrates the outstanding work of Business Relationship Managers throughout the world. As a BRMP (Business Relationship Management Professional) and proud holder of...
The University of Lincoln’s ground-breaking ITSM project has been shortlisted for an SDI Award. Here’s why this is a watershed moment for the University and anyone championing BRM.
Business technology is no longer a department, it is a virtual entity without definable boundaries. The challenge of managing this sprawl is why Business Relationship Management (BRM) is set to...
DevOps is about improving the vital intersection between Development and Operations, yet the concept itself has reached a critical crossroads. Simon Kent says it’s time to adjust course before DevOps...
Business leaders have shifted their focus away from procuring the latest tech and are instead spending money to improve IT services.
Poor communication has blighted the development of ITSM since its inception, yet we’re still sleeping on the value of talking. The damage caused by the ITSM communications crisis must be reversed...