Heavy investment in cloud, mobility and big data will push global IT spending to $2.7 trillion within the next four years.
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Commentators and analysts spend countless hours debating the reasons for IT project and migration failures, but the main problem is plain to see. Why do we ignore the obvious, and...
September 7 2016, Swindon, Wiltshire, UK. University of Lincoln has chosen Sollertis Convergence and Cherwell Service Management to underpin its Business Relationship Management strategy by providing a 360-degree view of...
Businesses are missing out on the potential benefits of technological developments such as Internet of Things (IoT) and big data because they lack the skills and understanding to develop meaningful...
The number of UK bank branches has halved since 1998, with just 8000 surviving this ongoing cull according to this piece in The Times. Lloyds will soon add to the...
All successful businesses manage their customers, but very few have realised the importance of managing the other relationships which define their success. Simon Kent explains why being a pioneer could...
Much of the current effort to modernise IT service management is well intentioned, but doomed to failure. Simon Kent explains the barrier which ITSM must overcome to deliver sustainable business...
Growth, performance and disruptive innovation are now more important than cost reduction and financial management. 271 company directors polled by Deloitte say the risk of losing business to competitors and the...
In our opinion, there are two crucial areas that must be addressed before businesses can truly embrace digital transformation.
Spending on business analytics designed to support digital transformation will grow 50% every year on its way to becoming a $187 billion industry by 2019.
IT leaders are being warned that they must develop a two-step culture within IT to create a regular stream of digital transformation initiatives.
Business Relationship Management is increasingly recognised as an important tool for connecting departments with corporate objectives. But this underplays the massive role that BRM will play in fixing the problems...